Inventory Policy

At Almajde, we strive to maintain accurate inventory levels to ensure a seamless shopping experience for our customers. This Inventory Policy outlines how we manage stock, product availability, and how we handle backorders, out-of-stock items, and restocking.

1. Product Availability

  • Almajde makes every effort to provide up-to-date inventory information on our website.
  • Product availability is determined by our real-time stock levels, which are updated regularly. However, due to high demand, items may occasionally become out of stock even if they are listed as available on the website.

2. Stock Levels

  • Our inventory is updated regularly, but there may be occasional discrepancies between online listings and actual stock due to the nature of online retail.
  • If an item becomes out of stock after an order has been placed, we will notify you promptly and provide options for either a replacement, backorder, or a full refund.

3. Backorders

  • If a product is temporarily out of stock but is expected to arrive soon, we may offer you the option to place a backorder.
  • You will be notified of expected restock dates and given the choice to continue with the backorder or cancel the order.
  • Orders with backordered items will not be shipped until all items are available, unless expedited shipping for in-stock items is requested.

4. Pre-Orders

  • In certain cases, we may offer pre-ordering for high-demand or new products. Pre-orders will be shipped once the product is officially released and in stock.
  • Pre-order items will be marked clearly on the product page, including the expected release date.

5. Restocking and Replenishment

  • Almajde continuously works with suppliers to replenish stock as quickly as possible. Restocking times will vary depending on the product and supplier availability.
  • If you are interested in a specific out-of-stock item, please contact us, and we will notify you once the item is available again.

6. Inventory Accuracy

  • We use advanced inventory management systems to track and manage stock levels. However, if you receive a product that does not match your order due to inventory errors, please contact us immediately. We will resolve the issue by issuing a refund, sending a replacement, or making an exchange as needed.

7. Inventory Discrepancies

  • If there is an issue with the product you receive, such as receiving a damaged or incorrect item, please notify us within 7 days of receipt. We will work to resolve the discrepancy by issuing a return or exchange as per our Return and Refund Policy.

8. Discontinued Products

  • In the case that a product is discontinued or permanently out of stock, we will notify customers who have placed orders for that product. You will be given the option to either select an alternative product or receive a full refund.

9. Seasonal or Limited Edition Items

  • Some products may be available only for a limited time or season. These items may have fluctuating stock levels and may not be restocked once sold out.
  • We encourage customers to order these products early to avoid disappointment.

10. Customer Support

  • If you have any questions regarding product availability, restocking, or inventory inquiries, please reach out to our customer service team:

We are dedicated to keeping our customers informed and ensuring that you have a smooth shopping experience with Almajde.